This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Crown Victoria. While driving at 50 mph, the contact suddenly lost control of the vehicle. The contact was able to engage the brake pedal in order to stop the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the ball joint fractured. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
Vehicle makes a squeaky noise when turning corners. Parts have been replaced more than usual. Dealer was notified. *akvehicle has had right and left upper ball joints and control arms replaced. The right front inner tie rod was replaced. The left outer tie rod has been replaced.
Suspension problem(?)--car keeps drifting to right.Ford claims this is normal(marjorie hicks--regional office, Mahwah, NJ) as does park inn Ford service manager. Two other Ford dealerships, best Ford & universal Ford, road tested vehicle and admitted problem exists / out of specs.car also seems to "fishtail" on secondary two-lane roads. Generally poor handling.kindly advise, thank you.
The inner fender protection is completely inadequate, allowing road salt to completely cover the entire engine and wiring. The suspension, master cyclinder, fuel injection, and other parts are coated completely. This could cause deteriorationg and failure of the engine possibly leading to an accident. This has been reported to Ford, acknowledging that this is happening, but refusing to fix the situation. They stated if something happens my compliant is on file for future reference. In the 5,000 miles I've put on the car I have washed the engine compartment down 4 times to prevent corrosion or failure. Your help in this matter would be appreciated and could prevent an accident due to a mechanical failure in the future.
Intertia fuel cut-off activated after rumble strips and a pothole while on interstate exit ramp. Dealer replaced front disk pads that were "mismatched" and occasionally caused loss of control during moderately hard braking. Steering wheel makes creaking noise that could/possibly be a sign that air bag circuit may not function reliably if needed.
A D V E R T I S E M E N T S
- Metairie , LA, USA