This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Previously reported under recall # 98V322000. This recall was limited to 1994-1999 Crown Victoria fleet vehicles, natural gas, and Lincoln towncar limo's. a part search shows all Crown victorias from 1994-1999 use the exact same part number for the ball joints. There is no distinction between fleet, passenger, CNG, or limo's. this defective ball joint was apparently used on all 1994-1999 Crown victorias either solely, or intermittently, but not limited to only fleet/commercial vehicles. Ford is developing a record for performing recalls and/or repairing defects for their "fleet customers" while ignoring the average consumer who is experiencing the same problem. In this case, however, the issue is one of safety, both to the occupants of the defective vehicle and to all other vehicles on the road. I believe Ford Motor Co deliberately supplied false information to the NHTSA regarding the scope of this defect. An investigation should be conducted including reviewing accidents involving these vehicles. Currently, my 1999 Crown Victoria (68,000 miles) has the right lower control arm laying on the ground in my garage. I am fortunate it happened while I was putting my car away and not the next day when I would have been traveling at high speeds on the Ohio turnpike.
Noise coming from front suspension when turning or going over bumps happens at slow speeds in forward and reverse have talked to other people who have same problem and also people online are reporting same symtoms. Steering wheel has also become misaligned.
While driving on the highway vehicle severely pulls to the left. Dealer cannot identify the cause of the problem. Dealer and manufacturer claim it is okay to drive vehicle as it is and that is aligned per specifications.
- Schenectady, NY, USA
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- Lorain, OH, USA