This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had my car since 2014 I worked hard to buy it. It drove pretty decide untill electric problems started to occur. Then my passanger side wheel folded in while operating with my kids life or death situation im just a hard working father trying to provide a safe transportation for my family
I was a professional mechanic and went to school for it also with over ten years experience in the field ! this is the story I decided to replace upper and lower ball joints and outer tie rod ends with upper control arm bushings and wheel bearing hub assembly's all at the same time to avoid a vehicle breakdown like what just happened ! the car had about 54000 miles on it when I did this with me knowing these parts were about to go out due to wear before 75000 miles at the latest from experience on average ! but this is the complaint and concern ! my lower passenger front ball joint separated at about 84000 miles on the car which is only thirty thousand miles of life on this ball joint ! not reassuring at the least ! even under extreme driving I have found ball joints to last at least 50000 miles before going bad ! the ball joint is a drive works brand part #dw-K8685 advance auto parts brand but here is the strange part they do not know who makes their parts even when you call their 1-800 # are these parts tested or built to federal safety standards these ball joints if they separate on the freeway can kill people this is a serious subject ! I was blessed this ball joint separated at about 20 miles an hour ! can they be tested or recalled !
The contact owns a 1998 Ford Crown Victoria. The contact stated that while attempting to park, the check air suspension warning lamp illuminated. The contact mentioned that the air shocks were continuously making the vehicle jerk violently and the last time the failure occurred, the rear of the vehicle dropped to the ground. The vehicle was towed to an independent mechanic. The technician diagnosed that the air suspension was defective and as a result, an air shock kit needed to be installed. The manufacturer was made aware of the failure but they did not offer any assistance since the vehicle was not included in NHTSA campaign number: 98V322000 (suspension). The vehicle was repaired. The VIN was not available. The failure mileage was 60,000 and the current mileage was 65,000.
The contact owns a 1998 Ford Crown Victoria. The contact stated that while driving 45 mph, the vehicle drifted from right to left and he had difficulty steering straight. The vehicle was taken to an authorized dealer to have the failure diagnosed and the dealer stated that the lower ball joints and upper control arms needed to be replaced. The vehicle was not repaired. The failure mileage was 70,000 and the current mileage was 78,000. The consumer stated there was a recall on the front control arm. However, the dealer informed the consumer there was no recall for his VIN. Updated 03/07/12
A D V E R T I S E M E N T S
- Fort Pierce, FL, USA