This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A recall on Ford Crown Victoria 1996-1999 built from March 15 1996 - December 14 1998 at the St.thomas assembly plant were produced with a lower control arm ball joint containing a one piece bearing. The lower control arm ball joint separation had reported incidents. After speaking with Ford it is unknown why my vehicle that was built during time frame at the St thomas assembly plant was not included on the recall. It should of been. After speaking with Ford it is unknown why it was not included. The parts mentioned above failed and nearly causing a accident lucky that I was not traveling at a high speed when incident took place. I addressed the safety issues for vehicles that failed to be included. Ford advised me that there was no reporting Agency that could add my vehicle. There was every bit of proof that indeed it should of been included on that list. The agent verified my vehicle information and had no reason of why it had not been included. If you have a vehicle built between the above time frame. At the assembly plant mentioned in this recall. Make sure that take action regarding these parts to avoid serious accidents. Error was made on that recall.
Seems as though when we switced to Ford in 1994 we have had this problem ever since in almost all of our squad cars. No safety defect listed in summary.
- Lasalle, IL, USA
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- Fresno, CA, USA