This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the steering wheel jerked, and the vehicle became difficult to maneuver. Additionally, the contact stated that the seat belt warning light was illuminated, and other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joints failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
A recall on Ford Crown Victoria 1996-1999 built from March 15 1996 - December 14 1998 at the St.thomas assembly plant were produced with a lower control arm ball joint containing a one piece bearing. The lower control arm ball joint separation had reported incidents. After speaking with Ford it is unknown why my vehicle that was built during time frame at the St thomas assembly plant was not included on the recall. It should of been. After speaking with Ford it is unknown why it was not included. The parts mentioned above failed and nearly causing a accident lucky that I was not traveling at a high speed when incident took place. I addressed the safety issues for vehicles that failed to be included. Ford advised me that there was no reporting Agency that could add my vehicle. There was every bit of proof that indeed it should of been included on that list. The agent verified my vehicle information and had no reason of why it had not been included. If you have a vehicle built between the above time frame. At the assembly plant mentioned in this recall. Make sure that take action regarding these parts to avoid serious accidents. Error was made on that recall.
When driving at high speed vehicle vibrates, and moves from side to side. Consumer brought vehicle to repair shop twice for service, but dealer can't determine the problem.
Recall 98V322000, the other vehicle VIN# [xxx], both of these vehicle which are police packaged. The dealer does not have the parts yet, and the police station needs the vehicle to be repaired as soon as possible. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Suspension vibrates when hitting bumps or ruts on the freeway causing the steering to "shimmy" forcing the vehicle to move from left to right uncontrolably.
A D V E R T I S E M E N T S
- Roanoke, VA, USA