This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Crown Victoria. While driving 25 mph, the driver's side control arm separated from the ball joint. As a result, the vehicle was scraping the ground. The contact is in the process of taking the vehicle to the dealer for inspection. The manufacturer stated that no compensation would be provided because the vehicle was not included in the current recall regarding the failure. The failure and current mileages were 85,000.
The passenger side control arm on front wheel of 1997 Ford Crown Victoria has rusted to the point of the vehicle being un-drivable and a danger. Ford has said this issue is due to the air conditioner moisture tube that dumps on the iron frame. They had at one time offered to repair some defects but will not any more.
- Weston, MA, USA
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- Cincinnati, OH, USA