This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was referred by Mr. Michael J. sacks at msacks@lemonlaw.com his response: It sounds like you are getting the run around and I would recommend you contact NHTSA in Washington DC if the company is not willing to follow through with recalls. Website is www.NHTSA.gov problem details: Recently I received an estimate for work for $899.14 to fix a cracked manifold along with gaskets, and seals on my 1997 Ford Crown Victoria, that I purchased from a used car dealership in baltimore, md in 2003. This piece was originally recalled by Ford company, but never replaced by it's original owner, nor the dealership that I purchased the vehicle from. When this breakdown occurred I contacted the company where I purchased my extended warranty from in September of 2005. The claim was denied because they do not cover items that were recalled. I was then directed by the warranty company to call Ford company directly, I followed up and made the call to find that the manifold that was recalled had a seven year warranty from Ford company that had expired. I am now stuck with an $899.14 bill out of pocket expense for something I knew nothing about until it occurred. I feel that before selling me the vehicle this should have been investigated and taken care of by the dealership bruns motors. I am yet to be able to repair this problem, because I do not have the funds. Please advise me in anyway that you can, your help is greatly appreciated. If I am not able to answer the phone please don't hesitate to leave a message. Thank you for your attention to this matter.
I recently spent over $1,000 having the engine check light fixed along with other repairs. I took the car back to super lowe Ford several times after I purchased it because the light stayed on. Super lowe said it was "gas cap is loose" and "it's a short, we can disconnet it if you want us to" etc. It would be off for a few days, then right back on. I was also informed that it really doesn't mean anything, just don't drive in California. Why does the light stay on?
The floor mats keeps shifting right into & under the gas pedal and/or brakes. This causes an interference with the application of either or both pedals. Will be taking to dealer to get mats more stabilized.
A D V E R T I S E M E N T S
- Baltimore, MD, USA