This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1997 Ford Crown Victoria. Vehicle has had repairs done in the past and still receives same problems due to recall. The consumer stated the vehicle intermittently shut down. A diagnose revealed a problem with the lighting control module. Once it was replaced, the consumer did not experience any more problems until the summer 2014 when the same problem recurred. Again, the lighting control module was replaced.
Was driving along and the headlights flickered and went out. Over the pass year it has intermittently done the same. It happened again about a month ago and fortunately I had just stopped at a red light. Each time it took about 3 to 5 minutes to come back on. It is very disconcerting since this is a very serious safety issue. So please do not take this lightly, I use the expressway a lot and am driving in very congested traffic most of the time. I do not know what Ford has done about this problem since there are so many occurrences with these type of vehicles online. It needs to be addressed before a major accident occurs. Also most people like me cannot afford these expensive repairs that are not due to ordinary wear and tear, but a manufacturer's problem. If no action is taken it will be quite a disappointment because these cars are very popular and younger people are buying them which becomes more scary in light of the kind of drivers they are.
- Nashville, TN, USA
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- Decatur, GA, USA