This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Crown Victoria. The contact's vehicle caught fire. A local mechanic repaired the heater core and manifold, but now there is an oil leak. The contact received a recall notice stating that the speed control could cause a fire. The dealer stated that because the repairs were made by an unauthorized mechanic, the contact would not be reimbursed for the repairs. The failure mileage was 128,705 and current mileage was 98,000.
The contact owns a 1997 Ford Crown Victoria. The contact received a Ford recall notice in August of 2007 for the vehicle speed control: Cruise control. She immediately scheduled an appointment to have the vehicle repaired. The dealer disconnected the cruise control and advised her that the parts would not be available until December of 2007. She called the dealer back in December and they stated that the parts would be available in may of 2008. The contact has not notified the manufacturer. There had been no failure to date. The powertrain and recall number were unknown. The current mileage was 99,000.
The contact owns a 1997 Ford Crown Victoria. The contact received a Ford recall for the vehicle speed control: Cruise control in August of 2007. The recall repair has not been performed, but the cruise control was disconnected. There had been no failure to date. The recall number was unknown. The current mileage was 49,500. Updated 03-25-08 updated 03/25/08
At 1:15 a.M. on December 27, 2006, I drove my 1997 Crown Victoria for aproximatly 20 miles and parked in my driveway. About an hour and thirty minutes later, I was awaken by a popping sound and the dog barking. I looked out the window to find the car's engine compartment fully engulfed in flames. I then called 911 and ran out to try to extinguish the fire with a garden hose. The heat from the fire burned through the hood on the drivers side in the area of the braking systems master cilinder, then ignited the drivers side tire and all plastic components rendering the hose inefective. By the time the fire truck arrived, the flames had spread to the passenger side of the car and a massive plastic / rubber fire ensued.the firemen doused it with water for about fifteen minutes then used a foaming agent to extinguish what was left of the vehicle. After inspecting the remains, it was obvious that the fire started in the engine compartment because the interior of the car was mostly intact. I had owned this vehicle for a number of years and had it maintained on a regular basis. The only major repair performed on the car was replacing a defective intake manifold (that too should have been recalled, due to the high number of incidents involving that perticular manifold design). After further research into the cause of this fire, I discovered that this was not an isolated incident. It would seem that this is a common problem in several models made by the Ford Motor Company. To research this problem go to www.vehicle-injuries.com and look under "Ford Expedition cruise control switch fires".
A D V E R T I S E M E N T S
- Washington, DC, USA