This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Crown Victoria. The contact stated that when the headlights were activated, the instrument panel, clock, and radio lights failed to illuminate. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 151,000.
The contact owns a 1997 Ford Crown Victoria. While attempting to accelerate, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where the tires, tie rods, ball joints, brakes, and battery were replaced. However, the failure kept recurring. On another occasion, the vehicle was taken to an independent mechanic and the vehicle was diagnosed with an unknown electric failure that was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 200,000.
1997 Ford Crown Victoria. Vehicle has had repairs done in the past and still receives same problems due to recall. The consumer stated the vehicle intermittently shut down. A diagnose revealed a problem with the lighting control module. Once it was replaced, the consumer did not experience any more problems until the summer 2014 when the same problem recurred. Again, the lighting control module was replaced.
Was driving along and the headlights flickered and went out. Over the pass year it has intermittently done the same. It happened again about a month ago and fortunately I had just stopped at a red light. Each time it took about 3 to 5 minutes to come back on. It is very disconcerting since this is a very serious safety issue. So please do not take this lightly, I use the expressway a lot and am driving in very congested traffic most of the time. I do not know what Ford has done about this problem since there are so many occurrences with these type of vehicles online. It needs to be addressed before a major accident occurs. Also most people like me cannot afford these expensive repairs that are not due to ordinary wear and tear, but a manufacturer's problem. If no action is taken it will be quite a disappointment because these cars are very popular and younger people are buying them which becomes more scary in light of the kind of drivers they are.
1997 Ford Crown Victoria caught fire. Customer states that car was checked by the dealer for the defective part for the recall regarding the speed control deactivation switch and the mechanic told him everything was fine. Fire department stated the fire started in the engine compartment. According to the report, the fire was determined to be electrical.
- Raleigh, NC, USA
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- Hickory, NC, USA