This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Ford Crown Victoria. The contact stated that while making a left turn off a driveway onto a lot, there was a loud metal braking noise coming from the front driver side of the vehicle. The contact stated that the front driver side collapsed to the ground. The contact noticed the lower ball joint detached. The vehicle was towed to a private independent parking lot where the contact was to inspect the vehicle. The vehicle was not taken to a dealer. The vehicle was diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 136,000. Consumer stated faulty rubber seal was due to corrosion and may have another one with same problem.
I recently got the vehicle and its already giving me problems. The car drifts to the side and the motor is giving me problems the car has not even reached 1500 miles since I got it and its already causing me problems.
First I would like to say that what I hear about the Grand Marquis having problem with the fuel tank is rather disturbing to me I am aware now that these cars are capable of catching on fire if hit from behind. I carry three small children to school every morning in "this car" I have contacted the Ford Corp. About this problem and they seem to not be bothered about this fact. Now to my other problems. I have just replaced my intake manifold because the one that came with the car cracked while I was driving it. My mechanic stated that he found out that it was a very common problem with the 1996 Mercury Grand Marquis. The Ford Corp. Has redesigned the intake manifold for this model and raised the price from about $250 to almost $500. In July of 2002 there was a part that went out on my A/C unit that I had to replace (I have to contact my mechanic to see what part it was that was replaced) in July 2002 I had to have my roters turned, in January 2003, I had to have them turned agian and have my right back roter repaced because it was no longer good. (all this was done on January 10 2003 now it is Jan. 20, 2003 and my right front roter is grinding again (I also had new brakes put on all around Jan.10,2003. My driver side door is drooping because it needs a new pin put in... my car also seems to balk when I push on the gas peddal, my car also has a popping noise when I hit a hole or turn. When I called the Ford Corp. On these issues they seemed liked they really didn't care about any of these things. Maybe you might know someone that I could contact in the Ford Corp. That is "high up" and that would listen to my oncerns. Thank you for your time, sincerly, diane
A arm bracket which is attached to the front suspension is broken. Consumer discovered it when she heard a noise coming from the vehicle, and had a mechanic check the noise out. After checking the vehicle mechanic advised her to take the vehicle to a dealer for repair because it looked as a manufacture R's problem.
A D V E R T I S E M E N T S
- Salem, OH, USA