This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Premature? headlight plastic cloudiness, and decreased light transfer. This happened with a previous Mercury vehicle (1990 Sable) and now on 1996 Ford Crown Victoria. Headlights were excellent when newer, now the clouding of the plastic lenses has reduced the effectiveness of the headlights at night. Dealer advises that this is normal and that the repair is new lenses at customer expense.
The vehicle has many more problems that are not listed and they started shortly after purchase. I have all the records with correct dates, times, mileages, and etc. Of all the problems. I would be more than happy to mail you copies of everything about my vehicle. Please feel free to contact me. // I used a family members computer to send in this complaint form so please contact me by mail or telephone. Thank you for your time and concern in this matter.
- Stringer, MS, USA
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- Dublin, OH, USA