This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchase my vehicle on October 24th, 2011 from a private party who said, "the coolant leak", but the vehicle over heated when I drove it home less than 3 miles away the hood of my car was smoking. After taking it to a local mechanic with my friend who drove his car to ensure my safety, my car began to over heat after driving it for 10 minutes! I was so frantic that I thought I was going to burned up in the car. The mechanic told me the next day it was the intake manifold and inform me that this may be a recall and to check with the Ford corporation and I did called Ford corporation and found out this vehicle had control cruise harness and a intake manifold recall id is 01M02, the dealership for camelback Ford in phoenix, Mr. Chad mcdowell offer this recall number but his employee [xxx] offer to help me fix the both problems, then later on negated. I feel a recall of any vehicle should never be expired base on these issues of safety and regardless of a settlement that may have been reached, there are millions of people who need to have their vehicle repair to make it at least a whole again as much as possible and avoid a possible injury or death. I found the recall of this intake manifold offering consumer up to $ 750 to repair the car without any receipts? what about the people who purchase the vehicle afterwards, is that fair. Now my concern is that I am smelling gasoline when I am driving and I believed it may have something to do with the gas line or the sensor, and I hate putting more money into the vehicle. I fear that the mechanic will tell me its going to be a costly matter and it's never going to stop with this car and I just want to get rid of it or have it repair as it should of been by the dealership but the Ford company would not approve it. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 1996 Ford Crown Victoria which was purchased in 2004. She noticed an orange flame under the vehicle and smoke under the hood. The fire department was notified and the fire quickly engulfed the entire vehicle. The vehicle was destroyed. The failure and current mileages were 196,000. Updated 03/17/09. Updated 03/17/09.
1996 Ford Crown Victoria caught fire. Consumer states that the car caught fire in August and she received a recall in September. She believes that she wasn't treated fairly by Ford. She lost both carseats, tires, brakes, and rotors in the fire.
The contact owns a 1996 Ford Crown Victoria. While driving 10-15 mph, the thermostat stuck and became hot. The vehicle overheated and the intake manifold failed. The contact received a safety recall notice for the vehicle speed control. The vehicle has not been taken to the dealer because it cannot be driven. The purchase date and recall number were unknown. The current and failure mileages were 111,000.
The contact owns a 1996 Ford Crown Victoria. The contact received a safety recall notice for the vehicle speed control in August of 2007. The speed control switch was disconnected at that time. He has been informed every month thereafter that the recall part has still not been received. There had been no failure to date. The purchase date and recall number were unknown. The current mileage was 62,000.
- Fifield, WI, USA
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Ford recal number 05S28 replace faulty speed control harness. I received a letter of recall dated Aug of 2007 and went to a local dealer and the speed control was disconnected and then the dealer informed me that the preplacement part was not in stock the recall letter stated that the part would be available in the 4th quarted of 07. I called the dealer on many ocassions and was informed that the part was not available from Ford Motor Co. Here it is Jan 2008 and I still don't have my car repaired.
The contact owns a 1996 Ford Crown Victoria. The contact received a recall notice for NHTSA campaign id number 07V336000 (vehicle speed control) in August of 2007. The deactivation switch has not yet been disconnected. He notified Ford Motor Company and the dealer numerous times and they continue to inform him that the parts are unavailable. There had been no failure to date. The current mileage was 40,000. Updated 02-19-08 updated 02/19/08
The contact owns a 1996 Ford Crown Victoria. The contact received a recall notice for NHTSA campaign id number 07V336000 (vehicle speed control). The deactivation switch was disconnected by the dealer. Ford stated that the part would be unavailable until January of 2008. There had been no failure to date. The current mileage was 160,000. Updated 01/09/08. The consumer stated made 2 calls to the dealer inquiring about the part and repair to the cruise control which is needed because of nerve damage. Updated 12/12/07
My 1996 Ford Crown Victoria was being driven a 7 mile drive to church on a Sunday morning. The driver of my car noticed the car was going very fast, (approx. 80 miles per hour.) the driver stepped on the brake, but the car would not slow down. After riding the brake for about 4 miles, the panicky driver called a relative for help. The relative told the driver to pull over on the shoulder of the road to get the driver out of the danger of the highway. After holding the brake down for so many miles, the car finally slowed to around 40 miles per hour. Our car struck a van trying to make a turn into their church parking lot. Our car was filled with smoke and shaking violently before hitting the van. After being examined by two mechanics, our cars acceleration was caused by a faulty cruise control. The car's damages as well as the drivers and passengers mental anguish was tremendous. My car is still sitting in a body shop parking lot waiting to be repaired.
The contact owns a 1996 Ford Crown Victoria. While driving 30 mph, the contact smelled something burning and noticed smoke rising from the vehicle. The contact pulled over and discovered flames rising from under the hood. The police department filed a report and extinguished the fire. The vehicle was towed to the contact's residence, where it currently remains. She reported the fire to the dealer and they stated that it was not their concern. The contact recently received NHTSA campaign id number 07V336000 (vehicle speed control). The purchase date was unknown. The current and failure mileages were 170,000.
The vehicle has many more problems that are not listed and they started shortly after purchase. I have all the records with correct dates, times, mileages, and etc. Of all the problems. I would be more than happy to mail you copies of everything about my vehicle. Please feel free to contact me. // I used a family members computer to send in this complaint form so please contact me by mail or telephone. Thank you for your time and concern in this matter.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA