This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer complaint regarding reimbursement for 1996 Crown Victoria intake manifold. The consumer presented his bill to the dealer for reimbursement. They informed him that he wasn't entitled to reimbursement because it wasn't with their time frame.
Leaking coolant from intake manifold. Replaced plastic intake manifold assembly (very expensive parts and labor) by private mechanic (not Ford service). Requested dealer service refund for covered repairs. Not covered by recall so nothing was done by service rep.
Plastic intake manifold on 1006 Ford Crown Victoria vailed. California class action suit already identified problem. Ford has failed to notify consumers of potential dangerous defect. See - www.lrolaw.com/manifolds.jsp.
I own a 1996 Ford Crown Victoria LX, on Aug. 13th, 2004 the car overheated. There was a small crack in the plastic intake manifold. Upon investigating this, it was found there are numerous complaints but Ford only repaired vechicles owned by police and taxis. The cost to repair their defect is over $800. I believe us consumers should be reimbursed for Ford defective plastic intake manifold. The recall for the police and taxis was 01M02.
I wrote to the Ford customer service department. They called me and said that since they did not issue a recall notice for my car, they would not reimburse me for the repairs. I checked with my dealer and their service department found that Ford had made selective recalls of Crown victorias, Cougar, & mustangs that all had this same problem. My car had a defective part (non-moving) and blew out from normal heat and pressure. Ford should pay for this repair. Nlm
This component is historically made from cast iron or aluminum. The water chamber blew out because it was made from plastic. It caused excess vapor to come from hood. Failure was catastrophic and with no warning. Engine overheated immediately. The parts person at the dealer now performing the service (I was out of town when this happened to me) told me that they stock this part because of the constant failure. There have been recalls issued on other models with the same part but not on my specific model apparently. This should have been replaced proactively by the mfg. Based on the present failure rates.
A D V E R T I S E M E N T S
- Louisville, KY, USA