This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering wheel is loose, feels like it could come. Air bag light is on, cruise controlnot working correctly. All these things are safety related and should be fixed. I think steering wheel should be repaired free of charge, since it's a major problem.
The contact owns a 1995 Ford Crown Victoria. The contact stated that while driving 45 mph, the vehicle suddenly accelerated to 85 mph. The contact applied the brakes but the vehicle did not respond. The contact had to shut the vehicle off while in drive in order to stop the vehicle. The contact referenced NHTSA campaign I.D. number 08V051000 (vehicle speed control) and called the dealer, who stated that the VIN was not included in the recall. The contact did not have a diagnostic test performed on the vehicle. The failure mileage was 181,000.
The contact owns a 1995 Ford Crown Victoria. The contact stated that while driving 65 mph with the cruise control activated, the cruise control failed. In addition, the horn failed. The vehicle was not repaired or diagnosed. The manufacturer was notified of the incident. The vehicle was previously repaired under NHTSA campaign number: 08V051000 (vehicle speed control). The vehicle was not further repaired. The approximate failure mileage was 215,000.
The contact owns a 1995 Ford Crown Victoria. In August of 2007, the contact received a recall notice for the vehicle speed control. Since that time, she has been informed every month thereafter that the parts would be available the following month. In January of 2008, she was informed that the parts would be available in February. There had been no failure to date. The purchase date, recall number, and powertrain were unknown. The current mileage was 163,000. Updated 02-19-08 updated 02/19/08
July 2006 my Crown Victoria caught on fire due to a brake switch and cruise control wiring problem I notified Ford Motor Company to see if there was any recall or problem with such happenings they told me no. August 2007- I received a recall notice for my Crown Victoria that this problem does exist= I almost lost my car to this fire I had it repaired at my mechanic in July they same day the fire happened I had it flatbedded to his garage. In September 2007- I brought the recall letter and the bill to mantilla Ford to see about a reimbursement for this problem just like the recall letter told me to do with all the appropriate bills etc. I was told by the service department at mantilla that they would give it to their regional manager and he will call me.. on October 26, 2007 I called mantilla because I heard nothing they said he would call me today well now October 30, 2007 I have heard nothing at all. I only want this problem resolved and reimbursement for a repair per the recall which I think I am entitled to. But I am having no satisfaction at all--can you help me don't understand why this problem happened to me in July and then in August I get a recall for the problem I just went through which was scary and costly I hope this is the right place to complain if not pls contact me or email me either way.
- West Haven, CT, USA
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The front suspension ball joints were replaced at my cost. They had started squeaking and were worn badly. My mechanic suggests that the entire front suspension be rebuilt for safety because Ford does not have grease joints on any these parts. When the horn button was pushed for longer than a few seconds, it used to blow the fuse. The last time it did this, it also disabled the cruise control. I was told by my mechanic the only fix was to replace the steering column where these wires were shorting together internally.
Consumer is in a stop position, vehicle is on, vehicle will suddenly accelerate, causing the the rear wheel to spin, making smoke dealer cannot determine problem.
The vehicle suddenly accelerated after pulling out of a drive way at approximately 20mph, vehicle stopped after hitting a pole and both air bags deployed.
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- Omaha, NE, USA