This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Contour. The contact stated that after refueling, a strong odor of fuel was emitted from the vehicle. The contact examined the vehicle and noticed that the fuel tank was leaking. The vehicle was taken to an independent mechanic and the contact was informed that the filler pipe grommet was leaking. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall associated with NHTSA campaign id number 00V350000 (fuel system, other:storage:tank assembly). The vehicle was not repaired. The failure and current mileages were 173,000.
The contact owns a 2000 Ford Contour. The contact stated that when putting fuel in the vehicle, the fuel would spill onto the ground. The dealer stated that the fuel filter grommet failed. The contact called the manufacturer who stated that the vehicle was not included in recall 00V350000 (fuel system, other: Storage: Tank assembly). The current and failure mileages were 67,400.
Car acceleration was sluggish when brake was applied, a week later engine would kill when driving. Changed air filter, oil, and fuel line was cleared. A month later same thing is happening. Mechanic says may need new fuel pump, but not sure that will correct problem.
- Metairie, LA, USA
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- Fond Du Lac, WI, USA