This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Contour. The current mileage was 134,112. The failure mileage was 114,112. While driving 70mph the vehicle hesitated a few times and then the engine died. The vehicle was restarted after 15 minutes. The dealer stated the fuel tank had failed. The VIN was not included in NHTSA campaign number 00V350000 (fuel system, other: Storage: Tank assembly).
: the contact stated that the vehicle's gas tank strap detached on 07/01/06. A strap was observed hanging from under the vehicle while parked. The vehicle was taken to an independent repair shop who determined that the right hand fuel tank assembly strap had become detached. The independent repair shop contacted the dealer who contacted the manufacturer to order fuel tank assembly strap. The manufacturer determined that the fuel tank assembly strap was on back order and that there was not a specific date when the part would arrive.
Fuel tank warpage - plastic fuel tank can warp causing fuel to fail to feed. Because usable fuel quantity is unkown, engine can stall at unpredictable instances. Replaced fuel tank & pump/sender assembly.
The consumer noticed while filling up at the gas station, when he returned to the vehicle a fuel odor was coming inside the vents. Gasoline was leaking from the filler neck onto the ground. The driver was able to drive it to the dealer for inspection. The mechanic informed the driver that the fuel tank assembly needed replacement. Please fill in additional information.
While traveling 70 mph dash indicator light came on. Vehicle slowed down and then stalled. This problem occurred several times. A technician traced the problem to the fuel tank.
- Clinton, MS, USA
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This vehicle stalled twice. Once while I was going 65 mph on the interstate with my infant daughter in the backseat with coal trucks bearing down on me. When I retrieved it from the dealership that afternoon, they told me they had cleaned sediment out of the tank. Now a year later, out of warranty, I have had to replace the fuel pump for the third time, the gas tank because it is rusting away from the inside and the fuel filter because of the debris. My aftermarket warranty did not cover this repair ($825.52), I contacted Ford, and they refused to take responsibility. This was a fire and death waiting to happen. Please contact me regarding this claim..
Consumer has experienced fuel spillage, dealer has replaced a canister, fuel neck, filler neck assembly, however problems still occur, consumer states pump automatically stops and fuel gushes out, dealer stated possibly the filler neck is defective due to they have a tendency to stick resulting in fuel spills.
A D V E R T I S E M E N T S
- California City, CA, USA