This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was taken to dealer in 2002 in response to Ford customer satisfaction program 01B78 to address potential instrument panel warping. There was no visible warping at the time. The dealer advised there was no issue and no service was required. Throughout the last year, the warping started to become visible. Earlier in the month, the warping applied so much stress on the vent cover that the cover snapped out and landed in the front seats. The warping increased greatly and visibility is reduced on objects close to the front of the car.
Foam padding on instrument panel curled back from dashboard/instrument panel so as to partially block line of vision along the lower windshield, to block and disrupt the air flow from the defroster. Problem started approximately 10/2003 and has gotten progresively worse.
- Houston, TX, USA
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- Jacksonville, IL, USA