This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 Ford Contour SE sport automatic, 64,200 miles. My pregnant wife and I were rear ended by a man in a Ford cargo van doing about 40 mph, not paying attention. Conditions were sunny and warm, about 1:15 pm. I was the driver and was at a complete stop, waiting for a Ford Taurus in front of me to turn left onto a side street. During the collision the front driver and passenger seats broke into a reclined position (we both ended up looking at the roof because of the seat position) which would have crushed the legs of rear seat passengers. The front passenger seat belt became unbuckled as well. I was pushed into the Taurus but the air bags did not deploy. Vehicle was a total loss.
- Westerville, OH, USA
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- Westerville, OH, USA