This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer could hear the radiator coming on/over and over again. Previously it overheated in June 2004. When the consumer took vehicle to dealer for repairs they changed the thermostat, added more water to the radiator, and something else in the transmission area. When the consumer picked up the vehicle the problem recurred. Afterwards, there was a rattling noise coming from the dashboard. They told her that it was due to a bracket that broke.. dealer replaced the radio. The consumer stated that the air conditioner was no longer working properly since they replaced the radio. Also, the dashboard was loosening and there were wires showing. The front driver's side window knob came off. These were the only known problems with the vehicle at this time. There had been no accidents concerning these issues.
The vehicle had poor gas mileage. The drivers window jammed. The rubber piece around the frame of the right side rear passenger's seat constantly came off. The shoulder harness on driver's side and in the rear seats twisted and jammed. The dashboard cover came loose. The radio operated poorly. The trunk latch often required multiple pulls to open the trunk. The air bag light intermittently came on. While driving there was a whining/grinding noise.
Drivers side door glass exploded for no apparent reason. Not hit by any object. Air conditioning on. Outside temperature 80F. Last driven 3 hours before. Letter sent to Ford (copy available on request) stating my belief that glass was defective. Ford responded that they weren't responsible for exploding glass, that it was between me & my insurance co. This was an almost new car which was not exposed to repeated cycles of hot weather nor was it hit by anything. I believe a potential product defect exists.
Car has been in shop 1/2 of time owned for numerous problems. Brake system had to be replaced in first two weeks and took company 4 weeks to "order" pads and rotors. Alignment is constantly off, since day car was picked up. Tires have been replaced once suppossedly, one is again wearing incorrectly and has very loud road noise. Paint was bubbly, carpet laid wrong, now power window makes horrible noises going up and down. Car has been more of a pain than anything I ever bought.
- Madison, WI, USA
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- Vista, CA, USA