This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Casing around coil springs of recall 01I013000 does not allow vehicle to carry 15 inch tires which are recommend for vehicle. Contacted dealer, and dealer was not willing to do anything. Consumer stated the dealer finaaly agreed to adjust the shileds, however when he went to pick up vehicle, consumer discovered that new shields had been installed.
After taking vehicle to the dealership twice for recall 01V230000 and 01V255000 repairs none of the two recalls were done properly. Name of the dealer is brad martin Ford in youngstown oh 330-793-2444.
Recall 01 V 255 000/front coil spring corrosion: Unable to get dealer; salconis Ford; moon township, pa; phone# 412/269-2255 to honor recall. Feel free to provide any further infoirmation concerning this matter.
NHTSA campaign # 011013000 - no problem so far - recall however limited to certain states - I do not live in one of these although I travel in them a great deal - therefore, I may experience problem without opportunity of preventative action - Ford customer service informs me I am not eligible for "field service action" - please require extension of recall to all owners - thank you
- Louisville, KY, USA
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Dealer put a shield on front coil spring. Since then everytime consumer hits a bump there is a lot of noise coming from that area. Shield has been replaced twice, and noise is still present.
I shifted from park into reverse, there was 2 loud bangs and my wheels froze. The front passenger coil spring let go, slashing my tire on the inside around the wheel (brand new tire approximately 30 days old), the car froze. There is a recall on the 1997 Contour front coil springs. I called Ford and they made a report but refused to pay for the repairs to the car. Not even 60 minutes prior to this event I was driving on I-95 at a speed of 65mph. If this happened while I was in transit the car would have froze causing me to spin out of control, possibly causing my death. I feel especially with a recall on the 1997 Contour that this problem requires further investigation.
Ford countour coil springs failed in parking lot after being driven on the expressway at 70 mph...the body fell onto both tires shredding them at 3 mph...if this would have happened at xway speeds I wouldn`T be here today. Ford disavows any problems with the coil assemblies but my independent repair station mechanic told me of many Contour with same problems...it also took Ford motor over a week to get the part in stock...for an area the size of greater detroit that in itself is awful suspicious...please help other people before something like this kills some innocent person...I am not a teen as I am 53 and certainly not a hot rodder.
Left side coil spring broke while driving at low speed. Dealer / manufacturer were not notified at this time. Please feel free to provide any further details on this matter.
The left front coil spring snapped and pierced the drivers side tire locking it up--upon taking it to my mechanic, it was the third one in a week on a Ford product, upon going to the dealership they groaned "another one" they had another Contour in the shop with a similar problem--broken spring, don;T know if theirs punctured the tire or not--we were lucky, it happened right after my daughter pulled into the driveway and parked the car--had it happened on the open road there would have been a serious accident---is there a recall on this item--I have since found out that other Ford products have had this problem and there was a shield installed to prevent the spring from making contact with the tire.
A D V E R T I S E M E N T S
- Oxon Hill, MD, USA