This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have experience defects with the seat belt buckles as well as the seat belts. The seat belts are constantly jamming. Therefore, I am unable to safely secure my children or myself when driving. Also the buckle does not fasten. Sometimes they would work and sometimes they would not. On this particular day the belt jammed for my six year old and the buckle would not lock for my three year old. I proceeded to turn left (after two cars gave my the right of way) into a parking lot while traffic was at a stand still. All of a sudden a car speeds by and forced me to brake suddenly. When I did this both my children heads hit the front passenger car seats. I began to wonder what would have happened to my children if I would have been involved in the accident. I have contacted a dealer to get them check out and fixed and I am contacting the manufacture.
First day car was bought engine died, took to dealer, and they gave consumer another Contour. Currently, vehcile will shut off in middle of intersection. Dealer replaced transmission, and engine was acting up. Consumer states vehicle has been in 3 times for transmission problems, it jerks and vibrates, consumer does not think that dealer replaced transmission like they said. 1 time for engine problems. Consumer has been in 2 accidents due to sudden acceleration. Front sway bar replaced, steering would shimmy and rattle. Blower motor assembly replaced, due to rattling noise in air conditioner, also cycling switch replaced due to air conditioner not cooling. Left front seat belt buckle assembly replaced, belt would not buckle. Starter failed and was replaced. Engine light illuminated, dealer found loose connection at act. Rear struts replaced, noisy.
Consumer's vehicle was at a intersection and another vehicle veered into it. Consumer and his wife was throwen forward. Seat was knocked at a 45degree angle. Seat belt broke and latch failed. Also, the driver's seat and passenger's seat broke. Dealership was aware of the problem. There were miner injuries.
- Shelton, WA, USA
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- Chicago, IL, USA