This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Original start date 1-12-07. Timing belt shredded. Had shop fix the problem. 4-2-07 belt broke again replaced again. 10-18-07 timing belt broke again. Shop did not want to replace again said it is dealer problem. Dealer says shop problem. Shop says it will fix on 11-2-07. Shop finally fixes on 11-4-05. Car not running right take back to dealer on 11-5-07. Dealer says wasn't fixed properly. 11-8-07 pick up from dealer and they state we should have any more problems. If so bring back under warranty. 3-13-08 dealer now states belt broke and not covered and other major problems. Almost 1600 to fix. Still can't give me specific reason to why belt keeps shredding. Now what is one to do? I have put alot of money into this and can't get a real answer. Also in the past shop printed out other reports from NHTSA sight about the same problem with this same car in different states. But yet dealer says don't know of any other problem like this with this kind of car.
Shreds timing chain belts every 40-100 miles, 8 replacements in 3 months. Pulleys, tensioner and belt all replaced repeatedly by Ford dealership and they are trying to say it's normal.
Intermittently under wet conditions vehicle will stall out and die. Dealer has inspected vehicle and adjusted belts. Please specify which belts, and provide additional information.
When it rains alot serpentine belt skips and I lose steering power. The last time it happened I nearly struck a concrete wall. I called the dealer and the manager played dumb saying that he was not aware of a dealer notice. I checked your web page and there is a service bulletin. I am afraid if this were to happen at speed or on a curve that I or my children could be seriously injured if involved in a crash.
A D V E R T I S E M E N T S
- Cedar Rapids, IA, USA