This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the ABS failed, there was no braking action at all. Luckily, I was going slowly on a local city street, and used the parking brake to stop the car without hitting anyone. The ABS warning light came on no more than 15 seconds before I had to use the brakes to prevent hitting a car that pulled out ahead of me. When the ABS light came on, I slowed the car slowly with the standard brakes, which is probably why the other car pulled out. It took 3 weeks for the brakes to be repaired, at a cost of $2399, not including cost of rental cars, etc. Ford has declined any reimbursment, as the warranty expired at 36, 000 miles.
I am very displeased with the Ford Contour. About 2 month after I purchased my car I had to have the brake pads replaced, then replaced again after that. I've had several recalls on the car, not to mention all the other headaches I've dealt with. I'm really considering not to ever buy another Ford car, this has been the worst car I've ever owned
There was 6 recalls that I was contacted on, 2 of which I had in the shop twice because not fixed properly also my ABS system went out on my car besides the heater blower and heat sensors which have been replaced twice.
- Rock Falls, IL, USA
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- Bronx, NY, USA