This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dealer refuses to repair vehicle under safety liability. Claims not under warranty >50K miles. The seat belt in a car should never fail, the driver's side seat belts do not latch, the red release button doesn't move.
While slowing to turn, vehicle was struck from behind, other vehicle was moving from 35-40 mph. At impact, driver seatbelt came unlatched, causing driver to slide forward, hitting knee on dashboard hard enough to dislodge radio. After main repairs, vehicle was taken to martin Ford sales, union grove, wi. Their inspection found a small piece of plastic or cellophane, no more than an 1/8" thick and 1/2" long. After being unable to duplicate the problem with panic stops, they said the debris 'might have caused the concern'. they would not replace the seatbelt or look into it further. We do not feel that the small piece of cellophane could have caused the problem, nor do we feel that panic stops duplicate a rear-end collison.
- Racine, WI, USA
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- Richardson, TX, USA