This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Contour. The contact stated that while driving approximately 25 mph, the vehicle suddenly stalled. The vehicle was not taken to the dealer for diagnostic testing. The contact personally performed a diagnostic. The contact replaced the timing belt, serpentine belt, water pump, fuel injector, and pulleys. The failure continued after the repair. The vehicle was not repaired. The approximate failure mileage was 134,000. Updated 2/21/13 status update 03/19/13
The wiring harness has deteriorated to where the engine runs lean and dies. The check engine light came on while driving. Once home I checked everything I could until the engine compartment cooled then noticed the wiring on the number 1 cylinder. The more I looked I could see all the injector plugs were deteriorated badly with number 4 being worse. Just touching the harness causes the insulation to flake off and bare wires to be exposed. I purchased a code reader to allow proper indications of what codes were indicated when the check engine light illuminated. Now Ford wants me to take the vehicle to a dealer so they can charge me and tell me what I already know and can plainly see!
- Needville, TX, USA
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- Needville, TX, USA