This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Contour. While the contact applied the brakes at 30 mph, the vehicle failed to stop. The vehicle drove uphill and into a parking lot and stopped by emergency brake. The vehicle was towed to the dealer. The current and failure mileages were 141,000. Updated 02-01-08 the consumer stated the hydraulic vacuum line was leaking. Updated 02/01/08
The contact owns a 1997 Ford Contour. While driving 25 mph on 3/19/07 the driver felt something heavy fall on his foot and he began to lose control of the steering wheel. The steering column fell on the brake pedal and he couldn't stop the vehicle. The contact's vehicle crashed into a parked truck. The passenger side air deployed; however, the driver side didn't deploy. Two passengers in the vehicle suffered minor injuries to their knees and chests. The police officer stated that he never heard of a steering column breaking while driving. The contact stated in the state of Wisconsin insurance was not required as she was uninsured. The service mechanic on 01/13/07 stated that the brake failure was due to the brake hose being loose. The failure mileage was with 158,000. The contact doesnt have the current mileage.
- Milwaukee, WI, USA
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- Worcester , MA, USA