While driving, three mounts on the trans mount axle rusted and sheared off, causing the intake manifold to cut the brake lines, consumer went through a red light, luckily there was not an accident, consumer states the sheared mounts caused other damages as well but did not elaborate, consumer received recall 00S03 after the accident and has contacted Ford, however they will not respond back, consumer no longer owns this vehicle.

- Chicago , IL, USA

While driving, three mounts on the trans mount axle rusted and sheared off, causing the intake manifold to cut the brake lines, consumer went through a red light, luckily there was not an accident, consumer states the sheared mounts caused other damages as well but did not elaborate, consumer received recall 00S03 after the accident and has contacted Ford, however they will not respond back, consumer no longer owns this vehicle.

- Chicago , IL, USA

I was driving my 1995 Ford Contour when I lost my power steering. I pulled to the side of the highway to check my power steering fluid. The fluid container was empty. I brought the car to Firestone service to check the problem. I received a call from the mechanic asking if I had transmission work done on the car. I indicated I did in 9/97 when the Ford dealer, rittenhouse-kerr, replaced the original trans under Ford warranty. I asked him why he was asking about the trans when it was the power steering that was inoperative. He informed me three bolts that hold the trans to the motor mount where missing and that caused the trans to damage the axle which caused the power steering line to be cut resulting in the loss of power steering. He suggested I bring the car back to the Ford dealer for repair. Rittenhouse-kerr acknowledged the bolts where missing but could not give a reasonable explanation why. I suggested they were defective or not put in properly. The dealer would not take responsibilty for the failure of the bolts. I then called Ford on several occassions and though courteous, they essentially told me to take it up with the dealer. I then brought the car to another mechanic to get repaired. I had the power steering line and axle replaced but could not get the trans attached to the engine mount. The mechanic explained there are three bolts (Ford part number W500034-S303) that hold the trans to the engine mount. In two of the three openings where the bolts thread into the trans, there were parts of broken bolts in them and the third had stripped threads preventing the bolt from holding. I contacted the dealer and Ford again. Neither would acknowlegde responsibility. If useful, I have pictures I can provide. Your assistance in looking into this unsafe situation is appreciated. Also, did Ford have a recall on trans bolts for the 1993 Taurus model?

- Red Bank, NC, USA