This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since an initial visit to the Ford dealer for what seemed to be an "out of balance tire" problem the vehicle has had 6 new Ford factory replacement axles in the front passanger side and 2 on the drivers side. Vehicle is unsafe at highway speeds and around town because axles will let go without warning. The Ford dealer service department has been working on this vehicle since last year and has come up with no cause for the repeated failures. The transmission has also had to be repaired due to work done by the dealers service department which ruined the lockup torque converter. I purchased the extended service plan warrantee through Ford when I purchased the vehicle and they are still working on the problem as of May 15th 2000. No resolution is in site that I can see. This is an extremely dangerous situation and needs to be looked at by someone other than a Ford dealer.
Because the axle was put in wrong, many problems occured, including transmission and electrical problems. I do not know all the detailed problems, but I have a receipt from my mechanic with everything listed. He said that because the axle was not installed properly, the transmission fluid leaked through it at an odd angle. I also have a fax from Ford that was sent to my mechanic regarding warnings of the axle being incorrectly installed on my particular vehicle. You may contact my mechanic for any information you may need. His name is ken fowler, the owner of A-1 transmissions in lubbock, tx. His phone number is 806-792-4319.
A D V E R T I S E M E N T S
- Potomac, MD, USA