FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) FAILS TO TRANSITION TO SLEEP MODE AND STAYS IN AWAKE MODE, KEEPING OTHER VEHICLE MODES AWAKE AND THIS INCREASES, SIGNIFICANTLY, THE DRAINAGE ON 12 VOLT BATTERY, CAUSING IT TO DISCHARGE AND PREVENTING ENGINE FROM STARTING. MODEL 2013 C-MAX HYBRID. *PE