The loud transmission rumbling is there and I'm told there are metal shavings in the transmission fluid. I was told the only fix was a new transmission ($9500). I found out there was a TSB issued ( 11/9/15 TSB 14-0214) for this and that it should be replaced by Ford. It also said that customers would/should be notified of this problem. I was never notified. There is now a new TSB that supersedes the previous one, which says to me that they know the problem is worse than they thought. There is also a part available now that MAY fix the issue ($500ish). The only problem with that... the part is not available! Having researched the issue I'm finding there are plenty of 2013/14 C-Max owners with the same problem as well as 2013/14 Fusion Hybrid owners. I also see where there is the possibility of a class action suit against Ford for this problem. I have owned 11 Fords but this might be my last. My wife was about to trade in her Escape for a new one, but has now started looking away from Ford. It would have been her 3rd Escape. My son-in-law is also about to replace his Fusion and said he probably won't be looking at Ford now either. Ford claims that because it wasn't a "recall" they assume no responsibility for replacement. My argument is that they issued a TSB that said owners should be notified, and that sounds like an issue that they should be responsible for. I have 2 lawyers that agree with me.

The roaring noise was so loud we first thought it was in the tires that we bought 2 months before the noise started. We drove the tire company crazy over the roar, so just to make us happy they replaced the 2 front tires. Then asked us to drive it for a week and come back if the sound did not stop. You could not hardly hear the radio over the roar. It sounded like we had mud grips on the a car....

Within a week the sound changed from a roar to a grinding noise. We took it back to the Ford dealer and they check it. They said the transmission needed to be replaced. So within 4 days we had the car back and not a sound to be heard. I come from a generation when transmissions got at least 100 to a 150 thousand before they had to be replaced.

I am sick and tired of buying new cars and getting lemons this is the 3rd new Ford vehicle in a row that we have not gotten a 100 thousand miles with out a major repair needed. I guess that is why they talk you in to an extended warranty that has a lot of holes in it. It certainly does not cover everything the salesman says it does. I guess they must have trained their sales people to push a product that is a lie when it comes to quality.

I am going to try a Nissan next wish me LUCK.