The contact owns a 2013 Ford C-max hybrid. While the vehicle was stationary, the battery saver warning indicator turned off and the following message displayed across the instrument panel: "911 assist is disabled, contact dealer". immediately afterwards, the shifter indicator displayed on the instrument panel. The contact turned the key in the ignition, but the motor did not indicate that it was ready to drive until approximately one minute later. The contact placed the shifter into reverse and attempted to reverse, but a sudden loss of power steering occurred. The contact placed the vehicle in the drive gear and depressed the accelerator pedal in an attempt to stop the vehicle; however, the vehicle accelerated beyond 35 mph. The contact attempted to stop the vehicle by depressing the brake pedal, but the vehicle would not stop. The contact was able to drive the vehicle to bob moore Ford (8948 S I-35 service rd, Oklahoma city, Oklahoma 73159) where it was diagnosed that the inner cell of the battery was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was approximately 73,000.

- Oklhoma City, OK, USA

From park, sudden forward acceleration and hit wall, I hit the steering column, no braking, car reversed from impact, still could not change gears, pulled emergency brake and car stopped, engine still revving up, pushed button and it stopped.

- Chandler, AZ, USA

The wife jumped a curb while parking and the cmax ran into a brick pillar causing damage to the front end, the airbags did not deploy. Wife said her foot was on the brake and the acceleration from a stop was violent.

- Crystal River, FL, USA

Vehicle continues to accelerate at slow speeds when accelerator pedal is lifted on slippery surfaces causing vehicle to slide and spin. Completely unsafe to drive under these conditions.

- Livonia, MI, USA