This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On or about12/21/2013C-max failed to start, late on rainy night on federal reservation. Hybrid battery failed. Sheehy marlowe heights recharged hybrid battery changed software returned car. With mileage reduction to 38 mpg car was defined as a mixture between 2013 and 2014 part build. On 31 May 2014 car again failed to start. Hybrid battery failed. Serviced by sheehy Ford springfield returned 2 days later with mileage reduction to 38 mpg. Requested Ford engineering review of two failures. No report from Ford as of this date.
- Springfield, VA, USA
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- Springfield, VA, USA