Driving down the highway and I hear this godawful noise. Pulled over and saw that the front under bumper had come loose while I was driving and due to the forward motion of the car the bumper bent backwards and was dragging underneath the car on the pavement.
I am dismayed by the customer service department's response to my initial report of what I feel should be a covered warranty item. The representative's attitude was that I damaged the vehicle by hitting curbs and that he sees this all the time. I have owned many cars, and my driving habits have not changed. Nothing like this has happened to me with my other cars and I see from searching on the internet, I'm not the only one this has happened to. I feel that this occurrence is the result from a faulty design. These plastic things shouldn't fall off so easily.
- Linda S.,
Santa Rosa, CA, US
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A D V E R T I S E M E N T S
Driving down the highway and I hear this godawful noise. Pulled over and saw that the front under bumper had come loose while I was driving and due to the forward motion of the car the bumper bent backwards and was dragging underneath the car on the pavement.
- Mary L., Elkton, MD, US