This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on a highway and the steering wheel stopped responding. The only way to get the steering wheel to respond was to make drastic turns that would take me across 3 lanes of highway and then back the other way. I finally got the brake to slow me down enough, I pulled over. I had hit another car and the C-max was totaled. According to the Ford dealer where the insurance company took the car, the steering column was destroyed in the accident so there was no way to determine if there was a problem with the steering. Since the car was totaled in another state, I didn't have the opportunity to take photos.
- Redding, CT, USA
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- Redding, CT, USA