This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford C-max energi. The contact stated that the vehicle was parked during ninety degree temperature weather when it was noticed that the moon roof cracked extensively. The dealer was notified and at the dealer's request, the vehicle was taken to the dealer's location for examination. The dealer informed the contact that the cracks appeared to be an impact damaged, stating that something might have hit the roof and that the manufacturer would not be responsible. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 4,000.
- Philadelphia, PA, USA
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- Philadelphia, PA, USA