This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford C-Max Energi. The contact stated that the manufacturer label indicated that the vehicle was drivable for 22 miles when fully charged; however, the vehicle was only drivable for approximately 14 miles. Additionally, the contact stated that occasionally, the vehicle was only drivable for 8 miles. The dealer was notified of the failure and advised the contact that the failure was related to the tires. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 20,000.
The contact owns a 2015 Ford C-max energi. While parking the vehicle, the contact was unable to turn off the ignition. Also, the ABS service warning indicator was illuminated. The contact stated that the VIN was included in NHTSA campaign number: 15V436000 (electrical system). The vehicle was taken to sawgrass Ford (located at 14501 w sunrise blvd, sunrise, fl 33323, (954) 851-9000), but they were unable to duplicate the failures. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,000.
For the 5th time my vehicle has died due to a voltage draw on the 12V battery. The vehicle has been to the Ford service center 5 times the most recent for 3 weeks and it still fails due to a power issue. The vehicle is unreliable due to frequent electrical system failures. The electrical system failures started on 2/2/2017, and continued through 3/12/2017, 3/22/2017, 4/3/2017 and 4/26/2017
1. rear windows open 6 to 8 inches upon returning to car from store- happened 4 times. (sitting in parking lots) 2. car on overnight in garage. Garage has the gas furnace and heater 3. does not steer when you want it to./ just takes off on its own/ caused wreck. Slow left turn. Went all by itself into the sidewalk. 4. does not turn off or on when told to do so/ moves after parked, even if fully belted in 5. the sync does not work and navigation got me lost twice in la 6. humming noises and vibration below my feet at speed (65 to 70)
- Rancho Mirage, CA, USA
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- San Diego, CA, USA