This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford C-max energi. The contact stated that the electrical system warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 18V592000 (equipment). The vehicle was serviced at ed butts Ford (1515 N hacienda blvd, la puente, ca 91744, (800) 960-3673), but the remedy failed to repair the vehicle. The contact mentioned that the electrical system warning indicator illuminated after the recall repair. The vehicle was supposed to get an "as" cord; however, the mechanic installed an "ah" cord instead. The manufacturer was made aware of the failure. The failure mileage was 23,000.
- Lapuente, CA, USA
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- Lapuente, CA, USA