The 2013 Ford C-Max Energi is by far the worst car I have ever owned or driven. I bought it at 96k miles and the transmission died at 137000. In the short time I've had it, I've: replaced 5 tires that left me stranded every time thanks to the car not coming with a spare tire (thanks for that, Ford), broke down with overheating issues (luckily, an open recall on the PCM took care of that for free), then finally heard the sound no one ever wants to hear. That sound would be grinding from the pump inside the transmission going out, followed by the familiar slipping into neutral and losing drive, reverse, and all the low gears. The transmission is COMPLETELY shot and would cost me $6,300 to replace! The car is only worth $4-6k as of summer 2018! Therefore, I'm left with a pile of useless scrap metal that I still owe over $9k on! Local auto shops that say they can fix it for under $4k either can't replace the transmission due to them not being hybrid specialists, or have to charge over $5,700 because of how much Ford charges them to buy a new transmission from them and at that point, you might as well just go to the Ford dealership and pay the $6,300! BEYOND p*ssed off at Ford. I'll never own another hybrid (what's the point of having a car that shops can't even touch) or a Ford.
We just bought the car used from a Honda dealer, with no warranty. Luckily, we noticed a noise with the transmission and brought the car to Ford, where the diagnostic confirmed it came from the transmission. Drive train being under warranty until 60,000 miles, it got covered. I feel very lucky it happened early enough in the car life to be under warranty.
My vehicle started making a noise that had a higher pitch with increasing speed. I took it to the dealer yesterday and took a service guy for a test drive. He scheduled me for an appointment tomorrow. The car failed this AM. I had it towed to the dealer. It has a failure of the CVT. The CVT is a replace item at $9100. The car is barely worth $10K. 116K miles. Out of warranty.
- xphillipjrx,
Chicago, IL, US
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A D V E R T I S E M E N T S
The 2013 Ford C-Max Energi is by far the worst car I have ever owned or driven. I bought it at 96k miles and the transmission died at 137000. In the short time I've had it, I've: replaced 5 tires that left me stranded every time thanks to the car not coming with a spare tire (thanks for that, Ford), broke down with overheating issues (luckily, an open recall on the PCM took care of that for free), then finally heard the sound no one ever wants to hear. That sound would be grinding from the pump inside the transmission going out, followed by the familiar slipping into neutral and losing drive, reverse, and all the low gears. The transmission is COMPLETELY shot and would cost me $6,300 to replace! The car is only worth $4-6k as of summer 2018! Therefore, I'm left with a pile of useless scrap metal that I still owe over $9k on! Local auto shops that say they can fix it for under $4k either can't replace the transmission due to them not being hybrid specialists, or have to charge over $5,700 because of how much Ford charges them to buy a new transmission from them and at that point, you might as well just go to the Ford dealership and pay the $6,300! BEYOND p*ssed off at Ford. I'll never own another hybrid (what's the point of having a car that shops can't even touch) or a Ford.
- David E., Indianapolis, IN, US