This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Re: power cord for hybrid charging system. It is faulty and dangerous! safetyrecall #: 18S24. NHTSA recall: 18V-592 I purchased a vehicle (used) locally from a Ford dealership-mullinax Ford in North palm beach fl. Unfortunately the power cord was not with the vehicle and they had to contact the dealership it came from, and Georgia, to send a power cord. As it turns out that power cord is faulty from day one. It overheats in just minutes. I complained to the dealership many times, brought the vehicle in and they confirmed the power cord was indeed faulty. They had first said they would contact Ford and would cover it. Well they lied and did not cover it. And I'm stuck with paying for an expensive vehicle that I cannot charge, paid extra to have a Ford certified, so I then could pay even more to have an extended warranty. None of which covers this faulty power cord the one that probably did not even come with the vehicle. Then, I have received not one but two notices from the Ford corporation stating there's a recall on the cords, great I thought. Well, they still are not providing me with a new safe and functioning cord! nothing from Ford, and nothing from the dealership who, according to a person I spoke with at Ford, I was told that they had already repaired my vehicle. That is a blatant lie! I took it in a second time per their request, and he still would not repair or replace my cord. I spent extra money having an electrician to my house and ran another power lead out to where my car is and found that indeed it was the cord. Through my online research I have found that many homes and garages have been burnt down because of these faulty cords! can you please explain to me how Florida can get away with this, and the local dealerships can screw the public like this" putting us in danger? selling extended warrantees are not honoring them"
Push to start / stop button fails to shut off vehicle. Vehicle is stationary and in park. Unable to secure vehicle, unable to lock doors unable to turn off lights, unable to shut vehicle down. Each time push to stop pressed vehicle starts again, dash flashes Ford logo. If you walk away the car honks horn. Vehicle located at parking garage lloyd center. Problem similar to recall 15V436000 and Ford recall 15C06. Car shut off has happened several times in the past.
A D V E R T I S E M E N T S
- Jupiter, FL, USA