This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford C-MAX. The contact stated that the seat belt failed. The contact stated that while the driver-??s side rear seat belt was fastened to the car seat, the seat belt tightened up independently on her grandchild-??s chest. The contact-??s grandchild was unable to breathe properly. The contact was unable to unfasten the seat from the clip. The contact had to cut the seat belt to be able to release the seat belt from her grandchild-??s chest. The vehicle was taken to the dealer to be inspected. The contact was informed that the seat belt operated as designed. The seat belt was not repaired or replaced. The manufacturer was not notified of the failure. The failure mileage was 14,000.
- Winthrop, MA, USA
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- Winthrop, MA, USA