This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The right-hand outside rearview mirror contains a small inset mirror intended to provide a different angle of view so as to give the driver visibility of vehicles alongside or in the "blind spot." It is supposed to be mounted at an angle relative to the plane of the main mirror similar to the driver side mirror, but on my car it is mounted in the same plane as the main mirror so the views are identical. Ford dealer's service manager says it's correct, but every other Ford vehicle I have seen has an blind side mirror that is angled. Ford's customer service consultants refuse to dispute the local dealer's opinion. I believe this mirror was manufactured and installed in error. Ford's owner manuals for various models all describe the blind spot mirrors identically, but my mirror does not conform to those descrptions. More critically, it doesn't perform its intended function.
- Lambertville, MI, USA
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- Lambertville, MI, USA