This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2016 Ford C-max. While driving 60 mph, the cruise control failed to disengage, which resulted in a crash. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was towed to the insurance company's tow yard and declared a total loss. A police report was filed. The front passenger was injured and received medical attention. The manufacturer was notified. The failure mileage was approximately 25,000.
- Smyrna, DE, USA
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- Smyrna, DE, USA