This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
- Jerico Springs, MO, USA
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- Jerico Springs, MO, USA