This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 Ford Bronco Sport. The contact stated while driving 55 MPH and attempting to overtake the vehicle ahead, the message "Charging System Needs Service" was displayed. The contact stated that during the first failure, the "Charging System Needs Service" and "Shut the Vehicle Off" messages were displayed. The contact stated while depressing the accelerator pedal, the vehicle failed to respond, and lost automotive power. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was notified of the failure and transferred the contact to NHTSA Hotline to report the failure. The approximate failure mileage was 21,000.
I had the recall done that was suppose to fix the battery signaling the vehicle to shut off, but after I had it done I still got the message to either turn off the accessory power or to restart the engine.
The dashboard and screen when black while I was driving down the highway. I was unable yo see my speed. I found a safe spot to pull the car over to see what was going on and the car would not start again. After jumping the car it still would not start then it had to be towed to ford where they still can-??t figure out was wrong.
In September my dad was driving my car in eco mode and the wrench light came on. I got an alert in my ford app that there was a transmission problem and lack of power issue. My dad and husband were in CO at the time with my car. They took it to a dealership and the light had gone off they said it was pulling turbo codes. They drove it back to AR and I took it in the shop and they said nothing was wrong and couldn-??t find an issue. I did have the recall for loss of power fixed in May. When the light came on in the car in September there was a noticeable loss of power. I requested the redo the recall but they declined. I have not had a light come back on since then.
I was able to start my vehicle in my driveway, without the key. Unknown to me at the time, the key was in fact in my house, in my bedroom, not in my purse, or on my body. But I was able to drive 15 miles without that key. Fortunately the automatic start/stop was engaged, if it hadn't been I could've been stranded at an intersection or worse, had an accident stalled at an intersection. Once the car was turned off it would not restart, it said "no key detected". I was left stranded in someone's driveway until my son drove to my home to retrieve the key. This should never happen, the car should never have been able to start with the key inside my house.
- Depew, NY, USA
Search CarComplaints.com for these popular complaint phrases...
The alarm was going off when I opened the lift gate to put bags in. The alarm would not turn off so I opened driver-??s door and stepped on brake and started the car. Alarm went off but car suddenly went into reverse and catapulted me out of the car. Driver four was open and I got pinned under the care while it continued to Move in reverse. The vehicle ran over my left lower leg both knees and R thigh. It kept moving about 35-40-?? in reverse. My brother was there and he tried to stop the care but was also knocked down by driver four and his R foot was run over.
The display for all the support systems does not boot up properly. This means I cannot access any of the advanced systems, the radio, or any of the other related systems. This is the display in the center console/dashboard. It is not know if other systems are impacted without this display because you cannot see any of the system messages that normally appear on the screen. The camera stays on because the computer does not override.
Bought this car new only 10 months ago, and have had to take it in constantly. 1. Within a few weeks after purchase, the bolts came flying off the wheels while driving on the freeway causing the wheels to nearly fly off! 2. Multiple recalls for the computer system, took it in at least 3 different times, screen was blacking out and electronics went down. 3. Tail lights went completely out. 4. 3 weeks ago while driving, the Bronco completely died in the middle of a heavy traffic intersection. All doors locked me in, had to manually push vehicle to the side and call for a tow. Towed it to Ford dealer, they said the fuel system went out, they-??ve had it for 3 weeks and still don-??t know what-??s wrong with it!! I went to see the Gen Mgr, 2 employees there said I bought a lemon. GM said if I have a lemon then the whole fleets are lemons. This is a $43,000 car and I should not be having issue upon issue continually. I want them to replace my vehicle or give me a full refund! Very dangerous to drive a car that has severe safety issues!
Radio screen goes black often sometimes going black and the radio still plays. Sometimes the screen goes completely out or is stuck on one screen and it will not reset even after turning car off and back on again
The contact owns a 2023 Ford Bronco Sport.The contact stated while driving at an undisclosed speed, the four-wheel drive engaged and disengaged independently. The contact stated she heard a loud clanking noise coming from the front tires as the four-wheel drive warning light illuminated. The contact was able to pull the vehicle over and noticed smoke and a small fire coming from the front of the hood. The contact was able to extinguish the fire with some water from her water bottle. The fire department or local police department was not contacted. No injuries were sustained. The vehicle was towed to the contact's residence and the following day to the dealer but was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. Parts distribution disconnect.
The contact owns a 2023 Ford Bronco Sport. The contact stated that the vehicle failed to start as needed. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 25,000.
When the vehicle turns on there are times when the screen just remains all black, only time it changes is when the reverse camera is activated. When the vehicle is in Drive the screen doesn-??t turn on. Also Bluetooth constantly disconnects all devices once the vehicle is turned off.
After having an Oil Change / Simple first time service, my Radio Screen Resets EVERY time you turn the car off. Most recently though, I was driving for about 3 miles or so, and the Reverse Camera Froze on the screen, nothing would clear it. The Radio / Power button did not work, no sound, no anything would work. I could not turn my car off as I was driving. I did place the car in park at a red light and still no change, camera stayed frozen / stuck on the screen, radio id stuck on panel (tiny screen behind the steering wheel). No Sound Nothing. All of these items worked until I took it to the Ford Dealership for Service. The Service Director states this isn't his people and this car is known for it's electronic issues.
The contact's wife owns a 2023 Ford Bronco Sport. The contact stated that the vehicle failed to start. The vehicle was jumpstarted with Roadside Assistance. Additionally, the contact stated that the Auto Stop/Start feature was intermittently inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where it was determined that the Auto Stop/Start feature was malfunctioning due to low battery. The dealer recharged the battery; however, the failure recurred while driving the same day. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 1,800.
I was in a accident where I was not at fault. I had my car 3 weeks. Brand new, it took on right under 20k in damage. Both airbags deployed. They have had my car in the body shop for 7 months. I paid 34k for the car. They won't offer depreciation. They are making me pay a 7k rental bill. The person who is fixing my car has never worked on a bronco. So I am I'm a situation and I really need some help please. I don't feel my car will be safe to drive after all this
This is the first episode of this event. I have been driving the vehicle for 17,000 miles. It was raining outside. When I pressed the button to start the ignition a horrifically loud screeching noise that terminated in what sounded like an explosion seemed to come from the passenger side if the vehicle. It last only a few seconds but it created a piercing sensation in my ears and left my ear was ringing for 10 minutes. I had to check my right ear for bleeding. Two hours later, my ear is still warm internally and aching. After the explosion, none of the audio worked on the vehicle. I tried the radio, the phone audio, the maps, and a voice phone call. I turned the car off and then on again. Still no sound. I drove for 30 minutes, waited an hour, then restarted the car and the audio returned. Prior to this, I have had daily issues with the sound mildly increasing and decreasing Independent of the road noise. I am now very fearful that this noise will happen again. If it had happened while I was driving the pain was intense enough to make me have an accident. I am concerned for hearing damage. Since it just happened and it is after hours, I have not taken it to the dealer yet. There were no warning lights or alarms before this happened,
Ford Sonic Boom: When starting the 2023 Ford Bronco Sport there was a loud bang/crack sound like an enormous piece of hail fell on the car and the windows were cracking. The car started crackling loudly through the speaker system for about 15 minutes. Car was turned off and everybody exited the vehicle and the crackling continued. Read online that this has happened to other 2023 Ford Broncos and also to the Ford F-150. They have done a software update to hopefully fix the F-150, but they have yet to do one for the 2023 Ford Bronco Sport. This can occur while starting the car or while in the middle of driving. Many have reported having to pull over as driving is impossible with the loud crackling sound coming through the speakers. The sound is so loud it can cause drivers to swerve leading to an accident and injury. Took 2023 Ford Bronco Sport to dealership and was told nothing could be done since the fix was for the Ford F-150 not the Ford Bronco. This issue also hits at random and a cause of timing has not be discovered. They could not replicate the sound at the Ford service center. No code showed on the screen so they said nothing could be done. There were no warnings that the sound was going to occur. At first we thought the airbags went off in the compartments or something had blown up outside. I have heard this occurred while people were driving and luckily I was stopped. I am very concerned if this were to happen while driving as the sound is very shocking. I have also been told if this occurred once then it will happen again.
A D V E R T I S E M E N T S
- East Peoria, IL, USA