This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Failed Window Assembly in Tail Gate resulting in broken tail gate window. Driving on A1A, Melbourne Beach FL, 630 am September 20th, 2022 45 mph heard very loud boom and saw that the high pressure cylinders that lift the back window blew apart and shattered the tail gate window obstructing my vision out of the rear window. The spontaneous combustions of the window assembly blew up and almost made me loose control of the vehicle. Nothing hit the window from inside or outside of the car. This car has been in maintenance on three other occasions to have the electrically operated systems repaired. I believe this is a manufacture defect. There is no explanation how this serious incident occurred and I fear for my safety driving this vehicle. I have filed a BBB Auto Claim, case number [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Melbourne Beach, FL, USA
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- Melbourne Beach, FL, USA