I customer Ordered 2023 Bronco from Ford in 1/2023. It was delivered on [XXX]. I paid for vehicle in full. Upon getting in Bronco to drive home I noticed a Defective Steering Wheel with bumps all over it. They cut into my fingers. I notified Ford right then on [XXX]. I also noticed Defective knuckle punch on rear tail door of Bronco that holds Spare Tire, etc. I notified Ford. They have wasted a year lying to me by email and telephone messages telling me they are not responsible for these defects. I documented and photographed issues and had Crown Ford in Lynbrook, NY inspect vehicle and photograph issues and send them to Ford Headquarters in Michigan. Ford refuses to made repairs/corrections under a Manufacturer's Warrent or through the Lemon Law, etc. This was a brand New Factory Built and Delivered Ford Bronco. It was never on a showroom floor or test driven. It was ordered, paid, and picked up by me. I have offered to have work done and provide Ford the Receipts but they refuse to do anything to rectify the situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- East Rockaway, NY, USA

While driving eastbound on a major parkway traveling at approx. 50mph in the middle lane, the steering completely failed on our 2023 Ford Bronco outer bank-??s Sasquatch (the steering wheel was spinning freely and was not controlling the vehicle in any way). The truck was now uncontrollably moving from the middle lane into the left lane narrowly missing several other vehicles. The truck then continued uncontrollably moving left towards a large concrete center barrier, finally coming to a stop against the left shoulder cement barrier. I have included several still screen shots from the video I took of the steering wheel spinning freely without any movement in the front tire. I would gladly share this video if possible.

- East Moriches, NY, USA