This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The infotainment system, radio, backup camera has been frozen or does not come on startup of car. This means the backup camera has been frozen or does not come on when in reverse which is a safety issue. This put people and objects at risk when I backup. This has been happening about once a month if not more. In the cooler months it happens more. I have video proof of this happening and have provided this proof to a Ford dealer. I have taken in my Branco multilabel times to get this checked and they have not been able to reproduce this.
The contact owns a 2023 Ford Bronco. The contact stated while in reverse, the vehicle failed to accelerate as intended with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that there were signs that rodents had chewed the engine electrical wiring. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,792.
The contact owns a 2023 Ford Bronco. The contact stated that upon reversing into the garage, he placed the gear shifter into park(P) and shut off the engine. Upon exiting the vehicle and approaching the home, the contact heard a loud crash and saw that the vehicle had rolled backed into the garage door. The contact initially thought the vehicle was not shifted into park(P); however, upon entering the vehicle, the contact saw that the vehicle was in park(P). The contact stated that two panels on the garage door. The vehicle was taken to the dealer and the dealer was informed of the failure. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 22,700.
The electric parking brake sensor warning appears on the dashboard. It is a warning light that appears and stays on the dashboard. After a few days it will go away. Recently the "red" electric parking brake sensor warning has popped up displaying "parking brake failure, service now" and continues to flash. There is a feeling in the gas pedal of the emergency brake wanting to engage while driving. The issue has been unable to be diagnosed as it is an intermittent malfunction warning light. It is currently with the ford dealer to find the issue.
- San Diego, CA, USA
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Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000
When I try and electronically close my windows they don't always roll up completely. I can open and close the door to get them to roll up. It's random and not always the same windows.
The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.
A D V E R T I S E M E N T S
- Atlanta, GA, USA