This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A little over 10000 miles, the "Check Brake System" and "Parking" Brake Lights came on after starting the vehicle. Both Ford and the dealership were contacted and was advised that the coding through the system showed brake fluid level low with possible indication of brake fluid leaking. I asked if the vehicle was safe to drive and neither Ford or the dealership would say either way. The vehicle was taken to the dealership. For the first visit, the vehicle was at the dealership for an entire day and was told by the service advisor there wasn't anything wrong and to take it home. After leaving the dealership, the lights came on again. I took my vehicle to the dealership a second time and it sat there for another two days. Upon picking up my vehicle on the 2nd visit, I was told that the brake fluid level switch needed to be replaced and was resolved. The next day, the light comes on once again while driving. I called the dealership to talk to a service manager and was advised she would have an experienced technician dedicate their time to try and resolve the issue. The vehicle was at dealership for two days and upon pickup of the vehicle was told that the issue was due to an air bubble in the brake line and issue was resolved. I requested that the vehicle be test driven before pickup. Upon five minutes into my drive home, the lights come on once again. I've taken my vehicle to the dealership 3 times now and the dealership has had it for about 6 days during that time without resolution. I've contacted Ford customer service and the representative advised the issue would be documented, but there were currently no recalls for this issue. I've communicated with several other owners of the same vehicle experiencing the same issue without resolution. The lights are accompanied by a loud beeping noise and come on and off constantly making it a distraction when driving, and I am unable to tell if the parking brake is actually on or off since the light is constantly lit.
I have owned my Bronco for a little over a year now, the Check Brake System light has been coming on the whole time. I have taken it to Ford 4 times now with no result of it being repaired. The dealership has no idea how to fix this issue. From reading other posts, I'm not the only owner experiencing this issue. Being its the brakes that are affected it is a serious issue.
Was driving on the highway, when the vehicle popped up the message and it caused either the emergency brake or the automatic collision detection brake to engage. It turned of when I applied gas. The brake issues remain, when I restarted the vehicle after 15 minutes of being off, no brake error was detected evening after pumping the brakes.
When driving or breaking at slower speeds, the car feels as if the transmission is -??slipping-?? and the car jerks forward. The same thing happens when braking the car.
- Apopka, FL, USA
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Parking Brake Fault Service Now came on. Took to dealer and no codes stored. Looked on google and multiple people are having same issue. Ford needs to look into this as it may not be safe to drive.
The electric parking brake sensor warning appears on the dashboard. It is a warning light that appears and stays on the dashboard. After a few days it will go away. Recently the "red" electric parking brake sensor warning has popped up displaying "parking brake failure, service now" and continues to flash. There is a feeling in the gas pedal of the emergency brake wanting to engage while driving. The issue has been unable to be diagnosed as it is an intermittent malfunction warning light. It is currently with the ford dealer to find the issue.
Two different times, my brakes have lost power. Both times were at slower speeds while coasting. The first time a car pulled out in front of me (about 50 feet ahead) and even though I was only going about 15 miles per hour I was barely able to stop in time. When I hit the brake pedal it felt rock hard (like when you pump the brakes with the engine off). The pedal did not go to the floor or anything like that. It stayed high in the stroke. No ABS sensation or warning lights. The next time I hit the brakes they worked normally. I couldn't reproduce the problem until about 2 months later I was leaving work and was pulling up the street at about 5 miles per hour when it did the same thing. It was almost flat ground and It was all I could do to press the brake pedal hard enough to stop in time. The symptoms were the same as the first time. The moment I hit the brake pedal again, all was normal. The weather was warm both times. The dealer cannot reproduce the problem
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don-??t know what to tell me to do. They don-??t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don-??t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
A D V E R T I S E M E N T S
- Scottdale, PA, USA