This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle was parked but left running. I went around to obtain my daughter from the rear passenger. While holding her I leaned in to the passenger front and pressed the button to turn off the vehicle when it suddenly began to roll in reverse. It's unknown to me what could have caused the incident but something failed/malfunctioned. Something within possibly the gear shifter glitched when power was cut off?
Ford recall 23C05 states that the Accessory Protocol Interface Module software update is still incomplete. This was issued in March of 2023 with an expected remedy by the end of 2023. One month later, I still have not received a resolution to this issue. I cannot use this vehicle for my business because of an open recall. I feel that Ford has an obligation to resolve this matter in a timely manner and that time has past.
Issues started at 9000 miles Doors/windows shaking badly, worse over street imperfections. Cannot roll windows down half way as the shaking is to point of breaking, glass has potential to shatter endangering driver and passenger Noise in rear of vehicle, possible the roof panel or liftgate Issues were Inspected by 2 Ford dealers on 3 separate occasions Temporary adjustment made to doors/windows until the fix is in - 2023 Rear noise ongoing.
The transmission has a grinding or scraping noise when clutch is not engaged. No warning lamps or messages. It has been below 50 degrees, but even after the day warms, the noise is still there. I have not taken it to the dealer yet as there are many reports from other people with the same issue and all have been told it is "normal" when it gets cold. This does not make sense. I have had manual transmissions in the past and have never heard this type of noise when it was cold.
- Little Rock, AR, USA
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The hard top convertible is leaking in multiple areas. Primary location is behind the second-row drive side between trunk area and back seat. Other area is between the two front seats in the center. The gaskets have been replaced one time already and its back at local Ford dealership a second time for same problem. Dates for repairs include 8/9/23 and 9/11/23.
The whole truck shut off, dashboard, stereo, engine, while driving and in gear. Had to drift over safely to a stop to restart the engine. The safety of my children and myself were in danger due to this catastrophic failure. No warning lights, no previous problems.
The soft top on the 2022 four door Bronco does not properly latch. I know earlier years and some 2022s were recalled for this but mine has not been recalled and it needs to be addressed. Also the back up camera and 360 cameras do not work
Frequently, due to a software glitch recognized by Ford, the steering wheel controls fail to change the audio preset. When this happens, the driver must take their eyes off the road to adjust the radio station, which can be distracting. The problem will persist until the vehicle is restarted, and is often only noticed while driving.
Vehicle deemed by dealer as "unsafe to drive"... I sent you complaint about a month or more back with no response....the 2021, 2022, 2023s all are being received brand new with noise starting shortly after....several hundred of us brand new 7 speed manual transmission Bronco owners are experiencing this..... Dealers are telling us drive them.... Mine got to the point the gears began locking up, grinding and the engine randomly high reving which could all of cause me to get into an accident. A recall needs made on these. Someone is going to get hurt trying to make a turn in traffic and Lossing power to get nailed by oncoming traffic. Mine now sits with the dealer and parts are back ordered till March... TSB 22-2371 which ford released for this has been unsuccessful on every documented repair. Noise returns. New transmission noise also returns. Do something and get these vehicles recalled so ford address the true safety concern that's being ignored. Mine is a great example of what's going to happen to everyone's
Soft top leaks when it rains. Contacted local Ford Dealership and they have advised a design flaw from Ford, that they cannnot fix. Contacted Ford Motor Co. to advise of problem. They claim they are unaware of such issue and no fix at this time.
On January 17, 2023, while driving down a commonly driven road (Muldoon) in Anchorage, Alaska at approximately 30 mph, I suddenly heard a large air escaping noise "Psh Psh Psh Psh" and it took me a moment to realize what was happening--the dash indicated the PSI of my rear driver's-side tire was deflating rapidly, to completely flat. Had the vehicle lost control in these snowy conditions, it could have ran into multiple other cars on the road--not ruling out the possibility of a roll-over type accident. When I pulled over into a parking lot, I figured that it was just a flat tire, so I jacked up the vehicle. However, at about the point that the front driver's side tire was leaving the ground, but the rear one wasn't, I determined there must have been an additional issue. I looked behind the tire at the suspension, and it appears that an arm of the suspension had broken off and either destabilized the tire to the point where it lacked a seal around the rim and the air leaked out entirely, or put a hole in the tire. No hole was identifiable, but the tire was so deflated it was hard to tell. When I called the dealership, Kendall Ford of Anchorage, they let me know that they didn't have an appointment until March 2023--at which point I refuted that making me wait 2 months with an undriveable vehicle with under 5,000 miles on it was unacceptable--especially for the price I paid (nearly $70,000). No one has been able to inspect the part yet, but it is clear from photos that the rear suspension on the driver's side does not match the passenger's side rear suspension. There were no warning of failure before this occurred, and the vehicle had been treated very well--it has never been off trail or offroading in the sense that it was in an untraveled area. It has been to archangel pass once, but I would not consider this offroading because the trail is not particularly difficult to pass.
There is an open recall on my vehicle for possible poor adhesion between the windshield and body (violation of federal motor vehicle safety standard FMVSS 212). I took my vehicle to a Ford dealership on 12/5/22 for this repair, as well as the repair other minor issues. I received a call on 12/7/22 from the dealership to inform me that they would not perform the recall fix due to the fact that my windshield has a crack across the middle and could possibly break during the removal. They said that I need to have the windshield replaced at my own cost, then bring it back in so that they can remove the new windshield and perform the recall fix. Nothing in the recall notification says that the windshield must be in "like new" condition in order to be eligible for the repair.
I am filing a complaint because as I was driving my new 2022 Ford Bronco Big Bend the front passenger wheel popped off. There was no previous warning signs to let me know something was wrong. It seems as though the bolts/ lug nuts just snapped as I was driving. The tire popped off rolled back hit the car causing it to bounce and then fall and drag for a bit before I was able to come to a full stop while the wheel rolled down the street. This caused a lot of damage to the car from body to suspension. Luckily I was traveling at low speeds so I was not injured and luckily no one else was near to be injured by the run away wheel. I had the car towed to AutoNation Ford in Katy where they and insurance representatives inspected it. AutoNation has had the car for over a month and they still have not fully repaired the vehicle. I do not fully understand what went wrong.
Inside above the rear seats is a metal bar and it-??s invaded with plastic. At first the plastic where the screw is at cracked all around the bar in 2 places. Now the plastic is completely off of the bar. Ford is saying it-??s normal wear and tear and it-??s NOT-??
We received a recall notice letter from our dealer, AutoNation Ford Bellevue, with instructions to call their service department. We cross checked our recall status by entering our vehicle's VIN on the NHTSA website's Recalls page and verified that there is indeed a recall associated with our vehicle. However, when we called the dealer, the dealer claimed that there is no recall for our vehicle in their system and refused to perform repairs. In our second attempt to contact the dealer, the service representative forwarded our information to an advisor, claiming that recalls with this campaign number must be scheduled by an advisor, but the advisor never called us back.
In remote area in a canyon the engine quit suddenly due to fuel starvation caused by faulty fuel pump. The engine quit on the edge of the cliff and would not start again. Check Engine light was illuminated. After being towed to the nearest dealership. I was advised that my Bronco needs a new Fuel Pump. Vehicle warnings are as follows: - Electrical Fault with the Fuel Pump. - Engine Fuel Control System cannot achieve required fuel pressure to start engine. - Engine Fuel Control Sytem is unable to control fuel system pressure.
2 days after purchase while driving the vehicle I recieved a check engine light and a warning that there was a failure of the turbo wastegate. This caused my car to not allow acceleration while driving on the freeway and impeded my ability to manually shift my vehicle into gear. This caused safety issues for myself and others as I was forced to quickly lower my speed on the freeway to avoid causing unrepairable damage to my engine and to be able to shift my vehicle back into gear. My dealer confirmed that the turbo waste gate was faulty and required replacement. I have heard this is a common part failure on this vehicle. Prior to the warning light, my car regularly was difficult to shift and often would not go into gear when shifting. I had to decrease speed often to get my vehicle to shift.
A D V E R T I S E M E N T S
- Dearborn Heights, MI, USA